Floor Pty Ltd
Effective Date: 02 July, 2024
Welcome to Floor Pty Ltd. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
1. Collection of Personal Information
We collect personal information to provide our floor sanding services and to improve our offerings. The types of personal information we collect include:
- Name
- Address
- Email address
- Phone number
- Payment details
- Any other information you provide to us directly or indirectly through our website or customer surveys
2. Use of Personal Information
We use your personal information for the following purposes:
- To provide and manage our floor sanding services
- To communicate with you, including responding to inquiries and providing updates
- To process payments and manage transactions
- To improve our website, services, and customer experience
- To comply with legal and regulatory requirements
3. Disclosure of Personal Information
We may disclose your personal information to:
- Employees and contractors who need the information to perform their duties
- Third-party service providers who assist us in operating our business and website
- Legal and regulatory authorities as required by law
- Any other third parties with your consent or as directed by you
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
4. Security of Personal Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. These steps include physical, electronic, and managerial procedures to safeguard and secure the information we collect.
5. Access and Correction of Personal Information
You have the right to access the personal information we hold about you and to request corrections if you believe it is inaccurate, incomplete, or outdated. To request access or correction, please contact us at the details provided below.
6. Cookies and Website Analytics
Our website may use cookies to enhance your browsing experience. Cookies are small files placed on your device that help us understand how you use our website. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
We may also use third-party analytics tools to collect information about your use of our website. This information helps us understand website traffic and improve our online services.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:
Floor Pty Ltd
Email: mark@floor.au
Website: floor.au
By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Thank you for choosing Floor Pty Ltd. We are committed to protecting your privacy and ensuring the security of your personal information.
